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Assembly Information

Many items come unassembled in flat boxes, helping to keep shipping costs down. In turn we pass that savings on to you, the consumer. Each item comes with pictoral directions and all of the hardware you will need to assemble your piece. In many cases, specialized tools are also included in the hardware pack. Be prepared to supply some of your own basic tools, which will vary depending on your project. Some common tools are: Philips screwdriver, flat screwdriver, pliers and a hammer or mallet.

Assembly tips

• Start by preparing your work area. If the piece you are assembling is large, like a wall unit, you will want to assemble it in the area it will live in.
• Gather your tools.
• Protect any table or floor surfaces you will be working on.
• Open the box(s) and compare all components and hardware to what the directions show you need.
• Make sure you identify parts that look similar, but are different sizes, like cams. Forcing the wrong cam into the wrong hole can result in damage to the piece.
• Read thru the directions before beginning and call our sales staff with questions you have before you begin.
• Be sure to follow the directions in the order they are listed, using all of the hardware listed.

Assembly Fees and Lead Times

If you do not have time, or simply don’t want to bother with assembly, elements will be happy to do it for you. Typically, assembly is performed by our Warehouse staff. The assembled piece is available for pick up only at our Warehouse, or can be delivered. NOTE: Not all items can be assembled for pick-up. Some items are too large to transport assembled, because the risk of damage during transport is too great. We recommend delivery for these items, which will then be assembled on site. Usually we require 7 – 10 days for completion of assembly. If you have given no specific instructions for how accessories are to be placed on an item (doors, shelf spacing), elements will assemble the merchandise as logic dictates. The following are fees charged for assembly:

• Free any table, chair, stool (exception: bar table/stool sets)
• $25. standard assembly charge per item for most items
• $10. additional door set/single door, drawers (up to 3), keyboard pullouts
• $40. large or difficult assemblies, such as some wall or tv units

Deliveries

Customers are asked to call the warehouse to set up their delivery. Our delivery staff will bring the items into your home or office and place it in the room of your choice. Deliveries may be scheduled only on fully paid salesorders and are scheduled on a first come, first served basis. Our deliveries are scheduled in 2 hour increments. Delivery of multiple items, or on-site assembly may result in an extended delivery time slot. Delivery fees vary by area. (see Fees)

Setting up your delivery

Call our Warehouse at (952) 931-9559 to set up your delivery. Deliveries may only be scheduled for fully paid salesorders and are generally scheduled in 2 hour increments. Customers must be present at the delivery and will need to sign that the merchandise was received in satisfactory condition.

Rescheduling or Cancelling a delivery

We ask that cancellations for scheduled deliveries be made 24 hours in advance of its scheduled time. If our delivery truck arrives at your home within the prearranged 2 hour time slot and you are not at home, our staff will attempt to call you at the numbers you have provided us and will wait 15 minutes past the time they arrive. If no one arrives by that time, the truck will return to the Warehouse with the merchandise and you will need to reschedule your delivery and be charged another delivery fee.

Preparing your space for delivery

To ensure that your delivery goes as smoothly as possible and to reduce the risk of damage, please prepare for your delivery as follows:

• Plan to be home to oversee the delivery and sign for the merchandise.
• Clear all walkways and driveways of snow, ice and debris.
• To protect your flooring, please provide a rug at the door so our delivery staff can either wipe off their boots or remove them upon entering.
• Move any items in your home that will cause a problem in the pathway of the delivery. This could include, but is not limited to, pictures that could be knocked off walls, items on stairs, fragile items that could be bumped while trying to maneuver your delivered item in place, etc.
• Prepare the room that our staff will be placing your new item. Make sure the Warehouse staff has adequate space to work in that area, especially if we are assembling the item in your home.
• Elements will not move old furniture out of a room, re-arrange existing items, or move, remove, or hook-up any electronic components.

Release of Liability

If our delivery staff feels that an item will not fit safely thru any doorway or hallway without potential damage to either the piece or to your home, we reserve the right to decline to continue. If the situation is a close call, we may ask the customer to sign a Release of Liability Form, releasing elements from any responsibility for damage incurred to the customers home, or to the product itself.

Fees

Delivery Zip Codes and Charges

Delivery Charge = $59.00

Delivery Charge =$79.00